FAQs

Our driver will pick you up from your doorstep at any address in Singapore or Malaysia and drive you all the way to the ferry terminal at which you will transfer to Tioman Island by ferry.

Yes you may. Take note though, that the vehicles do not have additional storage compartments, so any luggage, equipment or other large items will be taking up passenger seat space. Please take that into consideration and allow for adequate space when you book the vehicle.

Singapore Dollars, SGD.

As soon as you can confirm your schedule. Early bookings allow us adequate time to arrange the best available vehicle and most suitable timings so as to cater to the unique need of your travelling party. During peak seasons, ferry tickets are sold out very quickly, so do try to make the bookings as early as possible.

Please fill in your trip details in the respective product page of the service that you wish to book, then add to cart and checkout. Payment is by credit card. For further enquiries and special requests, please reach us through the form in the contact page or by email directly to transport@traveldelight.biz

Our drivers are fluent in English, so communication will not be an issue. Other language speaking drivers – subject to availability (not able to guarantee). For special language requests, please indicate in the remarks section when you checkout your cart, or send us an email to transport@traveldelight.biz

Absolutely not. The sum that you pay during the online booking process is already the entire sum, with all fees included. You should not have to pay for anything else during your trip, other than for your personal expenses.

If you are also booking the Tioman Island ferry tickets with us, we will arrange the schedule and advise you accordingly when the ferry timings are released nearer to the trip date. If you had already booked your own ferry tickets, please advise us the time of your ferry departure in the remarks section at the checkout page so that we can plan your schedule accordingly.

You can find out your ferry timing from the vendor you purchased the Tioman Island ferry tickets from. If you had bought your Tioman ferry tickets from us, we will advise you the timing.

The ride by road from Singapore to Mersing takes around 3-4 hours, subject to traffic conditions. From the Mersing ferry terminal, the ferry will will take around 1.5-2 hours to reach Tioman Island, subject to weather and tide conditions.

Yes. We have a page for booking ferry tickets. Please book there. For hotel reservations and activity packages, please email your details to transport@traveldelight.biz and we will advise you from there.

The route that leads to Mersing ferry terminal is dark and fraught with danger. Inexperienced drivers face huge safety risks. As such, all our vehicles bookings are compulsory with driver services.